exchange policy

excluded concerts

The concerts or events below are (partially) organized by an external partner. These purchases are therefore excluded from the refund/ exchange policy.

refund

Have you bought a ticket for a concert that (after your purchase) has been rescheduled? Then you are entitled to a refund. Send an e-mail with your IBAN and order number to tickets@dedoelen.nl and we will send the refund as soon as possible.

external sales

Have you bought a ticket for a concert in De Doelen through our official partners like: Ticketmaster, Rotown, Lantaren/Venster, Sinfonia Rotterdam, Laurenskerk, Operadagen or Eventim? Please contact the ticket provider in question about their exchange policy. 

don't overpay

The only real guarantee of an official ticket is if you buy it via the website of the artist, venue or organizer. Tickets purchased through other channels are not part of our exchange policy. Are you not sure about a purchase? Please contact us via tickets@dedoelen.nl.

More information can be found at weetwaarjekoopt.nl

  • Hondencafé

    meet dogs in search of a new home!
    Sat 7 Oct ’23 12:00
    de Doelen Studio
    Sat 7 Oct ’23
    12:00
    sold out
  • Hondencafé

    meet dogs in search of a new home!
    Sun 8 Oct ’23 12:00
    de Doelen Studio
    Sun 8 Oct ’23
    12:00
    sold out
  • Homayoun Shajarian met Siavosh Orchestra

    Live in Concert
    Sun 8 Oct ’23 20:30
    Grote Zaal
    Sun 8 Oct ’23
    20:30
    tickets
  • Anniversary concert

    100 years Rotterdam Operakoor
    Sun 22 Oct ’23 14:15
    Grote Zaal
    Sun 22 Oct ’23
    14:15
    tickets
  • After Six Halloween

    There is magic in the night when pumpkins glow by moonlight.
    Fri 27 Oct ’23 21:00
    Hal Grote Zaal
    Fri 27 Oct ’23
    from 21:00
    tickets
  • Sat 28 Oct ’23
    from 00:00
    tickets
  • Cinema in Concert

    Our Planet
    Mon 30 Oct ’23 20:00
    Grote Zaal
    Mon 30 Oct ’23
    20:00
    last tickets
  • Sat 11 Nov ’23
    19:00
    tickets
  • Carmina Burana

    Carl Orff
    Tue 21 Nov ’23 20:00
    Grote Zaal
    Tue 21 Nov ’23
    20:00
    tickets
  • Sertab Erener

    Europe Tour 2023
    Sat 9 Dec ’23 20:15
    Grote Zaal
    Sat 9 Dec ’23
    20:15
    tickets
  • Artomático

    Electroflamenco 3.0 - Flamenco Biënnale Nederland 2023
    Sat 16 Dec ’23 20:15
    Jurriaanse Zaal
    Sat 16 Dec ’23
    20:15
    tickets
  • Skyfall in Concert

    met muziek van het Noordpool Orkest
    Thu 15 Feb ’24 20:00
    Grote aal
    Thu 15 Feb ’24
    20:00
    sale starts Thu 28 Sep ’23 11:00