exchange policy

excluded concerts

The concerts or events below are (partially) organized by an external partner. These purchases are therefore excluded from the refund/ exchange policy.

refund

Have you bought a ticket for a concert that (after your purchase) has been rescheduled? Then you are entitled to a refund. Send an e-mail with your IBAN and order number to kassa@dedoelen.nl and we will send the refund as soon as possible.

external sales

Have you bought a ticket for a concert in De Doelen through our official partners like: Ticketmaster, Rotown, Lantaren/Venster, Sinfonia Rotterdam, Laurenskerk, Operadagen or Eventim? Please contact the ticket provider in question about their exchange policy. 

don't overpay

The only real guarantee of an official ticket is if you buy it via the website of the artist, venue or organizer. Tickets purchased through other channels are not part of our exchange policy. Are you not sure about a purchase? Please contact us via kassa@dedoelen.nl.

More information can be found at weetwaarjekoopt.nl

  • Carmina Burana

    The International Symphony Orchestra (Lviv) & National Choir of Ukraine ‘Dumka’
    Thu 8 Dec ’22 20:15
    Grote Zaal
    Thu 8 Dec ’22
    20:15
    sold out
  • Lustrumfestival Samen Noten Kraken

    50 jaar Jeugdorkest in het hart van de stad
    Sat 10 Dec ’22 14:00
    Grote Zaal
    Sat 10 Dec ’22
    14:00
    tickets
  • Sun 11 Dec ’22
    11:00
    tickets
  • Fine Arts Quartet + Itamar Golan 

    Kamermuziekvereeniging Rotterdam
    Tue 13 Dec ’22 20:15
    Jurriaanse Zaal
    Tue 13 Dec ’22
    20:15
    tickets
  • Hindi Cinema Classics Christmas Concert

    Navin Kundra & The515Crew
    Thu 22 Dec ’22 20:00
    Jurriaanse Zaal
    Thu 22 Dec ’22
    20:00
    tickets
  • Mabel Matiz

    live in de Doelen
    Sat 24 Dec ’22 20:15
    Grote Zaal
    Sat 24 Dec ’22
    20:15
    tickets
  • Verzekerd van Zijn liefde

    Vox Jubilans met medewerking van diverse musici
    Mon 26 Dec ’22 10:30
    Grote Zaal
    Mon 26 Dec ’22
    10:30
    tickets
  • Eliane Rodrigues

    Chopin & Beethoven
    Mon 26 Dec ’22 15:00
    Jurriaanse Zaal
    Mon 26 Dec ’22
    15:00
    tickets
  • Ruysdael Quartet 

    Kamermuziekvereeniging Rotterdam
    Tue 17 Jan ’23 20:15
    Jurriaanse Zaal
    Tue 17 Jan ’23
    20:15
    tickets
  • Sambel Trasie

    with Jandino, Anuar, Murth Mossel, Lucinda Sedoc and Phi Nguyen
    Sat 21 Jan ’23 20:00
    Grote Zaal
    Sat 21 Jan ’23
    20:00
    tickets
  • Sat 11 Feb ’23
    20:30
    tickets
  • Netherlands Student Orchestra

    plays Bruckner, Elgar and Richter
    Tue 21 Feb ’23 20:15
    Grote Zaal
    Tue 21 Feb ’23
    20:15
    tickets
  • Sat 25 Feb ’23
    20:15
    tickets