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exchange policy

excluded concerts

The concerts or events below are (partially) organized by an external partner. These purchases are therefore excluded from the refund/ exchange policy.

refund

Have you bought a ticket for a concert that (after your purchase) has been rescheduled? Then you are entitled to a refund. Send an e-mail with your IBAN and order number to tickets@dedoelen.nl and we will send the refund as soon as possible.

external sales

Have you bought a ticket for a concert in De Doelen through our official partners like: Ticketmaster, Rotown, Lantaren/Venster, Sinfonia Rotterdam, Laurenskerk, Operadagen or Eventim? Please contact the ticket provider in question about their exchange policy. 

don't overpay

The only real guarantee of an official ticket is if you buy it via the website of the artist, venue or organizer. Tickets purchased through other channels are not part of our exchange policy. Are you not sure about a purchase? Please contact us via tickets@dedoelen.nl.

More information can be found at weetwaarjekoopt.nl

  • De Q Show

    live interactieve podcast voor queers met een groeimindset
    Tue 13 Jun ’23 19:30
    Eduard Flipse Zaal
    Tue 13 Jun ’23
    19:30
    tickets

  • Royalty Election Zomercarnaval

    2023
    Sat 8 Jul ’23 19:00
    Grote Zaal
    Sat 8 Jul ’23
    19:00
    tickets

  • Anniversary concert

    100 years Rotterdam Operakoor
    Sun 22 Oct ’23 14:15
    Grote Zaal
    Sun 22 Oct ’23
    14:15
    tickets

  • Cinema in Concert

    Our Planet
    Mon 30 Oct ’23 20:00
    Grote Zaal
    Mon 30 Oct ’23
    20:00
    tickets

  • Jan Vayne in Concert

    Zondagochtendconcert
    Sun 12 Nov ’23 11:00
    Grote Zaal
    Sun 12 Nov ’23
    11:00
    tickets

  • Carmina Burana

    Carl Orff
    Tue 21 Nov ’23 20:00
    Grote Zaal
    Tue 21 Nov ’23
    20:00
    tickets

  • Artomático

    Electroflamenco 3.0 - Flamenco Biënnale Nederland 2023
    Sat 16 Dec ’23 20:15
    Jurriaanse Zaal
    Sat 16 Dec ’23
    20:15
    tickets

  • Pinhani

    Europe Tour 2023
    Fri 7 Apr ’23 21:30
    Dit concert is verplaatst naar 7 april 2023. Tickets blijven geldig.
    Willem Burger Zaal
    Fri 7 Apr ’23
    21:30
    past

  • Erasmus Jazz Prize 2023

    The Erasmus Jazz Prize is the prestigious award for up-and-coming jazz talents
    Sun 30 Apr ’23 14:30
    Eduard Flipse Zaal
    Sun 30 Apr ’23
    14:30
    past

  • Cinema in Concert

    James Bond - Casino Royale
    Mon 15 May ’23 20:00
    Grote Zaal
    Mon 15 May ’23
    20:00
    past

  • Todo Mundo Canta Internacional

    2nd edition of Caboverdian talent show TMC Internacional
    Sat 20 May ’23 20:00
    Willem Burger Zaal
    Sat 20 May ’23
    20:00
    past

  • Cengiz Özkan

    Masters of Anatolia
    Sun 28 May ’23 20:15
    Willem Burger Zaal
    Sun 28 May ’23
    20:15
    past