exchange policy

excluded concerts

The concerts or events below are (partially) organized by an external partner. These purchases are therefore excluded from the refund/ exchange policy.

refund

Have you bought a ticket for a concert that (after your purchase) has been rescheduled? Then you are entitled to a refund. Send an e-mail with your IBAN and order number to kassa@dedoelen.nl and we will send the refund as soon as possible.

external sales

Have you bought a ticket for a concert in De Doelen through our official partners like: Ticketmaster, Rotown, Lantaren/Venster, Sinfonia Rotterdam, Laurenskerk, Operadagen or Eventim? Please contact the ticket provider in question about their exchange policy. 

don't overpay

The only real guarantee of an official ticket is if you buy it via the website of the artist, venue or organizer. Tickets purchased through other channels are not part of our exchange policy. Are you not sure about a purchase? Please contact us via kassa@dedoelen.nl.

More information can be found at weetwaarjekoopt.nl

  • Belinfante Quartet 

    Rotterdam Chamber Music Society 
    Tue 4 Oct ’22 20:15
    Jurriaanse Zaal
    Tue 4 Oct ’22
    20:15
    tickets
  • Sat 15 Oct ’22
    10:00
    tickets
  • Tindersticks

    Live
    Thu 20 Oct ’22 20:30
    Grote Zaal
    Thu 20 Oct ’22
    20:30
    tickets
  • Fri 21 Oct ’22
    20:15
    tickets
  • Ekin Uzunlar

    live in concert
    Sat 22 Oct ’22 19:45
    Grote Zaal
    Sat 22 Oct ’22
    19:45
    tickets
  • Peter Bence

    The Awesome Piano
    Mon 24 Oct ’22 20:15
    Grote Zaal
    Mon 24 Oct ’22
    20:15
    tickets
  • TWENTY Excellence

    The Black Edition
    Sat 29 Oct ’22 23:59
    Jurriaanse Foyer
    Sat 29 Oct ’22
    23:59
    tickets
  • Les Itinérantes: Tristan & Isolde

    Echoes from the Middle Ages
    Sat 5 Nov ’22 20:15
    Pelgrimvaderskerk
    Sat 5 Nov ’22
    20:15
    tickets
  • Eliades Ochoa

    Star of Buena Vista Social Club®️
    Sat 5 Nov ’22 20:15
    Grote Zaal
    Sat 5 Nov ’22
    20:15
    tickets
  • Azahar Wind Quintet 

    Rotterdam Chamber Music Society 
    Tue 8 Nov ’22 20:15
    Jurriaanse Zaal
    Tue 8 Nov ’22
    20:15
    tickets
  • Fri 11 Nov ’22
    20:30
    tickets
  • Sun 20 Nov ’22
    11:00
    tickets
  • Lina_Raül Refree

    intense contemporary fado
    Sat 26 Nov ’22 20:15
    Jurriaanse Zaal
    Sat 26 Nov ’22
    20:15
    tickets